Introduction to Outlook on the Web (OWA)

Outlook on the Web (also referred to as OWA) is a browser-based email client available with most Microsoft 365 subscriptions. Outlook on the Web is best of quick and secure email access. You can access it from most web browsers, all you need is an internet connection and to sign in with your work Microsoft account, making it the ideal option for remote access.

Outlook of the Web has most of the same email and calendar functionality as the desktop client. However the Outlook desktop client has more features and capability and may be better suited if you are a heavy email user and require the advanced features.

See the full comparison here.

Sign in to Outlook on the Web

  1. Go to the Microsoft 365 portal or
  2. Sign in with your work Microsoft 365 email address and password (Note that the password sign in page will be Lucidity branded like the below image. If it is not, please contact with the Lucidity support team)

Set up your signature

Currently Outlook email signatures are not stored in the Cloud. This means that if it's your first time using Outlook on the Web, you will need to set up your email signature again.

The easiest way to do this is to copy your signature from am email in your sent items. 

  1. Go to Settings > View all Outlook settings
  2. Go to Mail > Compose and reply
  3. Paste you signature in the text box under Email Signature

Send and reply to emails

  1. To create a new email, select New Message
  2. Enter the recipient address, subject and compose your email message
  3. Use the Attach button to add attachments. You can choose to Browse Cloud Locations (files in OneDrive or SharePoint) or Browse this Computer (files saved locally on your PC)
  4. Click either Send button to send your email

New Message Button:

New Email:

  1. To reply to a message, use the Reply, Reply All, or Forward buttons at the bottom of the email. Alternatively you can use the arrows to reply: