Follow this guide to use Lucidity's alternative Managed Desktop Gateway.
Attached to this article is an application called Lucidity RD Gateway Control.exe - download this file to your computer.
Run the application. You may be prompted with a security warning.
Click on More Info then Run Anyway
You will then be prompted again to ensure the application is allowed to run on your computer. This is because this application access the configuration of your PC.
Click Yes to this prompt.
Once the application is running, click on the second option - User Alternate Gateway
You should see a confirmation message like this below:
It is best to restart your Managed Desktop session to ensure it uses the new alternate gateway.
If you are in any doubt, restart your computer.
To revert this change, re run the application and select Use Production Gateway.
If you receive any kind of error running the application, please contact the Lucidity help-desk for assistance.